Careers

Mouldex Ltd is a large, friendly, professionally managed organisation located in the Southwest, operating throughout the UK. We are enthusiastic about Mould, Condensation, and Radon control. To support the continuous growth of the business we are looking to recruit a diligent, reliable, motivated individual to join our expanding team on a 3 month contract.

As an Equal Opportunity Employer, we are open to all talent. The key candidate will have an agile mindset and flexible in their approach to work, as well as excellent communication and customer service skills. 

What the department does 

We plan and administer surveys, mainly in social housing, to investigate mould and condensation problems. Based on the survey report we then prepare a fitting quotation to the housing provider. Once approved, we plan and administer the works and schedule engineer visits to handle the mould issue and install ventilation systems right up to the point of invoicing and status reporting. 

Role Responsibilities 

• Conduct reminder calls and distribute text message notifications concerning engineer appointments. 

• Log survey requests within the designated system. 

• Generate site and job entries utilising Joblogic. 

• Oversee general email correspondence. 

• Prepare minor mailings, including franking procedures. 

 You will be working as part of a team of office administrators and, therefore be expected to be a true team player, helping out where necessary and freely sharing information. 

You will need to have some understanding of what is involved in administering a typical field service job in private properties including the various types of communication with customers, engineers, residents, warehouse staff and others. 

Be confident when making reminder calls to residents. 

It is expected for you to either have experience of working with job planning software systems or be a proven quick learner in use of business software. Experience with excel spreadsheets and handling volumes of data is also a positive. 

Experience

• Excellent telephone skills – Required 

• Good communication skills, verbal and non-verbal – Required 

• Dealing with problems and handling objections – Required 

• Good geographical knowledge of England & Wales – Required 

• Experience working in an office environment – Desired 

• Experience working in a field engineer-led business- Desired 

• Working knowledge of office applications (Outlook, Excel, etc.) – Required 

• Working knowledge of business software applications – Desired 

• English literacy – (GCSE or Equivalent) – Desired 

Job Type

Full-time and 3-month fixed term.

Schedule

Working hours are 8am – 4.30pm, Monday to Friday. 

Location

Bridgwater

Pay

£26,500.00 per year

Benefits

• 33 days annual leave (incl bank holidays)
• Birthday leave
• Performance-related bonus scheme
• Private medical insurance
• Health & wellbeing programme
• Paid sick leave
• Company pension
• Company events

If you would like to be part of our journey and are up for a challenge, apply now!

Mouldex Ltd is a large, friendly, professionally managed organisation located in the Southwest, operating throughout the UK. We are enthusiastic about Mould, Condensation, and Radon control. To support the continuous growth of the business we are looking to recruit a diligent, reliable, motivated individual to join our expanding team. 

As an Equal Opportunity Employer, we are open to all talent. The key candidate will have an agile mindset and flexible in their approach to work, as well as strong IT proficiency (MS Word and Excel), excellent communication and customer service skills. The successful candidate will be capable of completing documentation accurately and timely, having the ability to work in labour intensive environments.

Role Responsibilities 

Reporting directly to Regional Business Manager, the successful candidate must be able to work independently as well as becoming a key part of a team of other surveyors, engineers, decorators and specialists. You will visit private and social housing properties, to undertake mould application treatments and the use of a variety of anti-mould paints. Additionally, there is a requirement to complete surveys and assessments, performance measurements, and surveying with the sampling of the indoor environment and ventilation systems, and producing a written technical report.

A driving license is required as travel is required for this role. The ability to stay away occasionally will also be required.

Comprehensive training, a company vehicle, and all necessary tools are provided.

You must be comfortable with lone working.

This is an excellent opportunity to join a company that will offer you a varied and technically challenging role offering training opportunities and progression due to our growth and expansion.

Experience

• Painting & Decorating 1 year (preferred) 
• Surveying: 1 year (preferred) 
• Specification of ventillation systems (preferred)

Licence/Certification

• Clean Driving Licence (required)
• Multi skilled with a C&G L2 in Painting and Decorating (preferred)

Job Type

Full time and permanent

Schedule

Monday – Friday

Occasionally, you may be asked to work weekends.

Location

On the road covering South Wales and the surrounding areas.

Pay

£25,500.00 – £26,500.00 per year (dependent on experience)

Benefits

• 33 days annual leave (incl bank holidays)
• Birthday leave
• Performance-related bonus scheme
• Private medical insurance
• Health & wellbeing programme
• Paid sick leave
• Company pension
• Company events

If you would like to be part of our journey and are up for a challenge, apply now!